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Your privacy is important to us. It is Dealon’s policy to respect your privacy regarding any information we may collect from you across our website, https://dealon.com.pk/, and other sites we own and operate.
We may collect and process the following types of personal information:
Personal contact details such as name, title, address, email address, and telephone number as part of orders & account signup.
Details of purchases and transactions.
Information submitted as part of a survey.
Records of correspondence with you via telephone, email, live chat, social media, or otherwise.
Details of your visits to our website, and information about how your device interacts with our site, including search and browsing history, pages accessed, and links clicked.
Automatically collected information from your device, including IP address, device type, operating system, unique device identifiers, browser type, geographic location (e.g., city or country), and other technical data.
We collect data when you:
Register an account with us.
Subscribe to marketing communications.
Submit inquiries or interact with our customer support team.
Purchase products through our website.
We may also collect data voluntarily provided by you during customer service interactions, whether in writing, by telephone, email, or live chat.
We use cookies to improve your shopping experience. By using our website, you agree to the use of these cookies and consent to us accessing them upon your visits.
We may collect, use, and disclose information for the following purposes, and your personal information will not be further processed in a manner incompatible with these purposes:
To customize or personalize your experience on our website.
To process payments and fulfill orders.
To handle returns and refunds.
To create and manage your account.
To contact and communicate with you.
For analytics, market research, and business development to improve our services, website, and social platforms.
To send marketing materials like newsletters, catalogs, and promotional offers (you may opt out at any time).
To store preferences and customize the website or communications accordingly.
For internal administrative purposes.
To notify you of updates to our services.
To gather feedback for customer satisfaction surveys.
To resolve disputes and meet our legal obligations.
We implement appropriate safeguards and access controls to protect your information. Our website uses Secure Socket Layer (SSL) encryption to ensure your data is protected during transmission.
Note: We do not store any payment details on our servers. Payment information is encrypted and securely processed by third-party payment providers.
We may share your data with the following third parties:
Service providers, such as IT support, data storage providers, hosting providers, payment gateways, marketing agencies, legal and professional advisors, and customer support platforms.
Agents or subcontractors involved in delivering services or direct marketing.
Law enforcement, courts, or regulatory bodies when required by law or in legal proceedings.
Choice and Consent
By providing us with your personal data, you consent to its use as described in this policy. If you are under 16, you must have consent from a parent or legal guardian.
Information from Third Parties
If we receive your data from a third party, we treat it according to this privacy policy. If you’re submitting someone else’s data, ensure you have their consent.
Restrict Processing
You can restrict or opt-out of the processing of your personal data for marketing at any time by contacting us.
Correction of Data
If any of your data is incorrect, outdated, or misleading, please contact us. We will correct it promptly.
Notification of Breaches
We will comply with applicable data breach notification laws.
Complaints
If you believe we’ve violated your data rights, contact us at the email below with full details. We’ll respond in writing after investigating.
Unsubscribe
To opt-out of marketing communications, use the unsubscribe link in our emails or contact us directly.
Contact Us
For any privacy-related concerns or to exercise your rights, please contact us at:
