arrow
Frequently asked questions
Everything you need to know about the product and billing.
What is DealOn?

DealOn is a multivendor eCommerce platform that connects buyers and sellers across Pakistan, allowing vendors to showcase their products and customers to shop from various categories in one place.

What payment methods does DealOn accept?

DealOn accepts only cash on delivery (COD) at the moment.

How can I track my order?

After placing an order, you will receive a confirmation email with a tracking link. You can also log into your account and check your order history for tracking details.

What is DealOn's return policy?

DealOn offers a 7-day return policy for most products. If you are not satisfied with your purchase, you can initiate a return within 7 days of receiving the item. Please ensure the product is unused and in original packaging.

How can I contact customer support?

You can reach our customer support team via the “Contact Us” page on our website, or you can email us at support@dealon.pk. We also have a live chat feature available for immediate assistance.

Are there any shipping charges?

Shipping charges vary depending on the vendor and your location. You will see the shipping fee during the checkout process before completing your order.

Can I cancel my order?

Yes, you can cancel your order before it has been dispatched. Please contact our customer support as soon as possible to request a cancellation.

How do I leave feedback or reviews for products?

After receiving your order, you can leave feedback by logging into your account, navigating to your order history, and selecting the product you wish to review.
Feel free to reach out if you have any other questions or need further assistance!